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Terms and Privacy Policy

LEGAL NOTICE

1. General Information

In compliance with the information duty established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:

  • Website owner: Francisco Santiago Arrese-Igor Abia
  • Trade name: Central Roomss
  • Tax ID (NIF): 72468549B
  • Address: Plaza de la Constitución nº 6, P01, 20003 Donostia (Gipuzkoa)
  • Contact email: gestion@centralroomss.com
  • Phone: +34 943 42 22 70

2. Purpose

This website aims to provide information about accommodation services in rooms and to allow booking stays at Central Roomss.

3. Terms of Use

Accessing and using this website implies acceptance of these terms. The user agrees to use the website properly and lawfully, in accordance with applicable legislation.

4. Intellectual and Industrial Property

The contents of this website (texts, images, logos, trademarks, software, etc.) are owned by the owner or have authorization for use. Reproduction, distribution, or modification without express authorization is prohibited.

5. Liability

The owner is not responsible for:

  • Possible security errors caused by using devices infected with viruses.
  • Internet connection failures, interruptions, or errors in accessing the website.
  • Third-party external links that this website may redirect to.

6. Applicable Law

This legal notice is governed by Spanish law, and any dispute will be submitted to the Courts and Tribunals of Donostia-San Sebastián.

PRIVACY POLICY

At Central Roomss, we are committed to protecting the privacy of our users and ensuring responsible use of their personal data, in accordance with GDPR and LOPDGDD.

1. Data Controller

2. Data We Collect

  • Reservation data: first name, last name, ID/passport, email, phone, payment information.
  • Guest data: basic information of all people included in the booking.
  • Contact data: sent through forms or social media.
  • Browsing data: IP address, browser, date/time of access, device used.

3. Purpose of Processing

  • Manage room reservations and the contractual relationship.
  • Respond to inquiries, requests, or communications from users.
  • Comply with legal obligations, such as sharing guest data with law enforcement.
  • Improve services and the website user experience.
  • Inform about news related to your stay (if you have given consent).

4. Legal Basis

  • Execution of a contract.
  • Compliance with legal obligations.
  • Explicit consent.

5. Data Retention

Data will be kept for the duration of the contractual relationship and as long as necessary to comply with legal obligations or potential liabilities.

6. Data Sharing with Third Parties

Your data will only be shared with:

  • Competent authorities (law enforcement).
  • Providers necessary for managing the booking.

7. User Rights

You may exercise your rights of access, rectification, deletion, restriction, objection, and portability at any time by writing to gestion@centralroomss.com.

8. Security

We adopt necessary technical and organizational measures to ensure data confidentiality and integrity.

9. Changes

Central Roomss reserves the right to update this Privacy Policy.